Finance Systems team
The Finance Systems team support users across the Finance Directorate with day-to-day system queries and issues. This requires close working with all areas of Finance including Financial Accounting, Income, P2P, Procurement and Financial Reporting. We are the first line of support for all SAP queries ensuring users are able to complete their daily activities.
To support users with Finance system processes, we provide 1-to-1 training sessions, develop ‘How to guides’ and trouble shoot issues as and when they occur. We review existing financial processes and procedures and recommend improvements to business process owners based on system capabilities as well as changes to internal and external regulations.
Alongside this, we also support the ITMS Directorate with system upgrades, improving system functionalities to maximise efficiency and aiding with the development of financial and operational reports required by stakeholders across DMU. Our day-to-day activities include creating and maintaining master data, hierarchy structures and approval workflows.
Working with an ERP system, we also deal with queries around other SAP modules such as HR/Payroll and SLcM (Student Lifecycle Management). This is to ensure all integrations back in to the Finance System are reviewed, maintained and updated to allow a better user experience.